Family Fun in the Water, AA, Mom and Daughter, Playing, beach
  • On Apr 29, 2024
    Amal from Makkah Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do I need a visa to cruise on a ship that visits Cozumel and Castaway? I am a Yemeni citizen and I have a valid US visa.

    Welcome to planDisney, Amal!  It sounds like you are planning a Disney Cruise Line sailing to the Western Caribbean, which is one of my favorite itineraries! 

    I conducted an internet search, and it looks like you will need a visa to enter Cozumel, Mexico, and an eVisa is needed for the Bahamas, which is where Castaway Cay is located.    Any visas that are required must be obtained in order to board the ship on embarkation day, even if a Guest does not plan on disembarking at the port of call.  It is each Guest's responsibility to identify and obtain necessary visas before your cruise starts. Specific visa questions can be asked of Disney Cruise Line Embarkation Guest Services.  They can be reached by calling 1-800-395-9374 and are open Monday-Friday, 8:00 am to 10:00 pm (ET).  On Saturday and Sunday, they are open from 8:00 am to 8:00 pm (ET).  Please select option 1.

    Amal, will you confirming your travel documentation needs, consider Disney Cruise Line making your pre or post-cruise hotel stay.  You can also book ground transportation directly with Disney Cruise Line.  Both are convenient for your travel planning.  

    If you have any other questions, sail back to planDisney. We are happy to help!

    Adventure is out there!
    JoVonn
thumbnail image for JoVonn

Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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