resort polynesian castle monorail
  • On Nov 26, 2024
    William from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to unlink a hotel reservation from my account at the Polynesian

    Hello William!

    Welcome to planDisney. Thanks for stopping by with your question. I'd be happy to assist you today.

    Are you looking to cancel or modify your upcoming reservation at Disney's Polynesian Village Resort? To do so, log into your My Disney account on the Walt Disney World home page and use the My Disney Experience dropdown menu. From there, select "My Plans." Scroll down until you see your booking, and look for a blue and white button that says "Change or Cancel Reservation." Click here and follow the prompts to make the desired modifications.

    If your plans have changed and you need to remove yourself from next spring's reservation, the lead Guest (the person who completed the booking from their account) must call Walt Disney World Reservations, and a Cast Member will assist them. Once you are no longer part of the room reservation, it will not appear in your account.

    I hope one of the above addresses your issue, William. Please don't hesitate to write back or contact Walt Disney World by phone if you need anything further. When you're ready to start planning a future Disney adventure, we'd love to be part of the fun! Be sure to follow us on Instagram and check out the latest from the Disney Parks Blog to keep the magic alive as you await your next vacation. Thanks for visiting us, and we look forward to seeing you again soon.

    Happy holidays,
    Betsy
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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