resort polynesian castle monorail
  • On Nov 3, 2022
    Joseph from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I need to submit my payment for our trip but cannot find where to do that.

    Hiya, Joseph!

    Welcome to planDisney. I am delighted to hear that you have planned a visit to The Most Magical Place on Earth. Let's go over the various ways to make a payment towards your upcoming travels so that you can get back to planning the best trip ever. 

    You can make a payment towards a Walt Disney World Resort vacation package through your My Disney Experience account. It is important to note that payments must be made on the Walt Disney World website, and cannot be made through the My Disney Experience mobile app. Start by selecting the My Plans option from the My Disney Experience drop-down menu. Locate your Walt Disney World Resort Collection hotel details. Beneath your hotel confirmation should be your remaining balance and a link to Make a Payment. Click this option to proceed with your payment in a few easy steps. You can also make a payment by phone by speaking with a friendly Cast Member with Disney Resort Hotel Reservations

    Should you find that you are unable to locate the Make a Payment option on the website, there are a few things to consider.
    • If you booked your vacation package with a travel agent, you will need to make payments through them. You will not see an option for online payment on your My Disney Experience account. 
    • "Room-Only" bookings (hotel accommodations without tickets) are not eligible for advance payment. After paying your initial deposit, your final balance will be paid at check-in or automatically charged to your card on file when you arrive. 
    • If you do not see your upcoming visit on the My Plans page, you may need to link your reservation. After you have linked your stay to your account, you will be able to proceed with making a payment by using the steps above.

    I hope your upcoming adventure is memorable and magical!
    We'll see ya real soon!
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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