Captain Mickey with Mom and son
  • On Jun 17, 2022
    Daniella from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i need to speak to someone to make the final payment for my upcoming cruise. and make a reservation of a night before and after the cruise.

    Ahoy there, Daniella, and welcome to planDisney! I'm so glad to have you aboard! In just a few months, you'll be embarking on an incredible Disney Cruise Line vacation, sailing off into the sunset toward a lifetime of magical memories! Are you by chance on the 5-Night Mediterranean itinerary from Barcelona? Talk about a bucket list-type cruise!

    But before you can do that, you're right - there's the matter of final payment! And I see you're also interested in bookending your time aboard one of the Disney Cruise Line ships with a night before and after your cruise! If you'd like to knock both of these questions out on a single tack, I definitely suggest contacting a crew member directly by phone, as you will have to do so in order to add your pre-and post-cruise hotel stays!

    I will say that call volumes have been very high still, so I definitely advise that you call as soon as the phone lines open up at 8 a.m. Eastern time. While you may still be put on hold for a while, at least there's the Disney hold music! 

    All joking aside, between the new Disney Wish, Cruise Date Flexibility, and other temporary policies in place, the crew members are doing everything they can to field more Guest calls than ever before! So like I always say, the first thing I ever pack for a Disney Cruise Line vacation is patience, and with a little faith, trust, and pixie dust, your call will be answered! 

    Thank you for your question, Daniella, and if you have any others as your planning takes its final form, please leave me another message here at planDisney! 

    Until then, I wish you fair winds, following seas, and short hold times! 

    Andrew
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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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