Preschooler on Carousel
  • On Apr 20, 2022
    Tobey from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    need someone to contact me cant find the part of my package with car rental

    Howdy Tobey! I’m so glad you stopped by planDisney with your question!

    It looks like your Walt Disney World Resort vacation is just around the corner. How pumped are you?! While I do believe there is never a wrong time to visit, I’m so excited that you’ll make it in time to enjoy The Walt Disney World 50th Anniversary Celebration! The EARidescent magical touches sprinkled all around Walt Disney World are sure to make your vacation even more fabulous than you can imagine!

    So, let’s get to your question so you can get back to finalizing the rest of your vacation plans, shall we? Tobey, at the time of booking your vacation package, you should have received an email confirmation with all of the details of your package. Included in this email would also be all of the information regarding your rental car. While the rest of your package would show in your My Disney Experience app, like your hotel reservation, theme park tickets, etc., you will only find the car rental details in your confirmation email. If, for whatever reason, you’re still not seeing that information in your confirmation, or if you can’t find the email at all, I would definitely recommend reaching out to the Disney Resort Hotel Reservations team at (407) 939-1936. One of the helpful Cast Members on this team will be happy to help locate your reservation details for you and send them your way.

    Once you have located your car rental details, I’d recommend adding the information manually as a note in the plans section of your My Disney Experience account. This way, you will have all of your vacation details all in one spot! To do this, log into your My Disney Experience account from the Walt Disney World website and hover over the My Disney Experience logo in the upper right corner. From there, select “My Plans” from the drop-down menu. Then, scroll down to the “My Plans, Reservations and Tickets” section and click on the blue “Add More Plans” button. Next, you’ll see a drop-down menu with “Notes” at the bottom. Select this option, and you can then put in all of the details of your car rental reservation like the pick-up date and time, location, confirmation numbers, etc. Finally, click on “Add Note,” and you are all set!

    I do hope this was helpful to you, Tobey! If you have any questions ahead of your visit, please don't hesitate to stop by again! We here at planDisney love to spread a little pixie dust and help you make the absolute most of your vacation!

    See you real soon!
thumbnail image for Diana

Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.