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Mom and Dad planning vacation
  • On Nov 4, 2022
    Kevin from DE Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to reset my password to my account. How do I do it?

    Hi Kevin!

    Welcome to planDisney!

    My Disney Experience is an incredibly valuable tool that will help you plan and manage all of the magic you'll be able to enjoy during vacation and I'm happy to help you access your account! You can reset your password for your My Disney Experience account by following these steps:
    1. Head to the My Disney Experience page.
    2. Click "Sign In or Create Account."
    3. Click the "Need Help Signing In?" button.
    4. Enter the email address associated with your account.
    From there, you'll be directed through the steps to reset your password. Keep in mind that Disney uses a common login, so once you change your My Disney Experience password, it will be the password you use for other Disney products, such as Disney+ and shopDisney. If you need additional assistance accessing your account, you can call the My Disney Experience Cast Members who can help you get access to your account, which will allow you to begin planning your next vacation!

    Kevin, have you downloaded the My Disney Experience mobile app? It's a great way to access all of the Disney planning tools from your phone and you'll find it really helpful while you're enjoying the "Most Magical Place on Earth!"

    Let us know if we can help you with additional questions as you continue planning. T-T-F-N, ta ta for now!

    ~Crystal
thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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