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  • On Dec 19, 2022
    Melinda from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to reschedule a trip due to illness. How can I do that?

    Hi Melinda, welcome to planDisney!

    I am so sorry to hear about your illness! I truly hope you recover quickly and are able to find another suitable date to take your trip to The Happiest Place on Earth! You'll be happy to know that the Disneyland Resort has been monitoring its health and safety protocols, and has been making adjustments accordingly.

    You can certainly change your trip to another date! First, you will need to check your theme park ticket's expiration date to ensure they are not expired. To check your ticket's expiration date, load up your Disneyland Mobile App, click the three horizontal lines in the bottom right-hand corner and select "Tickets and Passes". You should see your tickets along with their expiration dates.

    If all looks good, you will need to cancel your current reservation by logging in to your Disneyland Resort account, selecting the "My Disneyland" link, and then clicking the "Ticket and Reservation Details" link. Select the reservation you wish to cancel and click "Cancel Reservation". Once canceled, you're free to book your new reservation!

    I hope this helped, if you have any other questions, please visit us again!

    See ya real soon!
    Jin
thumbnail image for Jin

Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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