Disneyland Sleeping Beauties Castle 60th
  • On Sep 27, 2022
    Stacy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to rent a scooter for my mom who can barely walk... she doesn't have her own wheelchair so I'm trying to figure out where to park because I need to rent a scooter and take it back to my car so she can get in. Any tips?

    Hiya, Stacy!

    Thank you for sending another great Disneyland Resort planning question to us hEAR at planDisney!

    Hmmm, this is a tricky one. Disneyland Resort does have first-come, first-served manual wheelchairs and powered Electric Conveyance Vehicles (ECVs) as daily rentals. However, these mobility devices are not allowed to leave the security permitter which only includes Disneyland Park, Disney California Adventure Park, and the Downtown Disney District. (Meaning one cannot be rented and taken back to a car or parking lot.)

    What you might be able to do is contact a third-party Scooter or Mobility device rental company in the area to see if they would be able to meet you at one of the local hotels. (Being this short of notice, you might have to ask what their delivery schedule looks like for Sunday and try to meet them where they're already going.) Multiple companies operate in the area, and usually they are required to hand over equipment directly to (and pick back up from) the Guest. These rentals are usually meant for Guests staying at the delivery hotel, but if you're collecting it in person I doubt anyone would mind. (The three Disneyland Resort Hotels do have one preferred rental company, ScooterBug of Anaheim, that is allowed to drop rentals off at the Bell Services desks without the Guest being present. I've for sure had luggage held at these hotels even though I was staying elsewhere, so I'm sure they wouldn't mind accepting a scooter for you. However, I'm not sure what time they usually make their drop-off rounds or what time you're hoping to head into the parks.) The one downside I can think of with this plan is that you'll have to leave Mom with the rental while you park the car or let someone else in your crew park the car while you're taking care of the rental, etc. (And if you have your scooter delivered to a Bell Services desk, don't forget to tip the Cast Member who ultimately brings your ECV to you from their storage area.)

    Another idea is if your mom could tolerate it, she could sit on the seat part of a walker + seat combo for the short journey from the Mickey & Friends Parking Structure, Pixar Pals Parking Structure, or the Toy Story Parking Lot to the Disneyland Wheelchair and ECV rental counter. This would mean that she'd need to be able to stand up for a bit while the walker is sEARched at the security check, as well as transfer from the walker to the bus or tram. However, this might be a much faster and easier option than meeting a rental company. (Once mom has the scooter, you might be able to check the walker at the Locker Rental area; while this area rents lockers, they'll sometimes offer complimentary holds for larger items like strollers and personal wheelchairs.) Or, you could park it in an attraction's Stroller Parking Lot inside the theme park and collect it on your way out.

    I'm so sorry that this is turning into a bit of a jumble, Stacy, but please know that I'm giving you my 'Mouseketeer of the Day' award for being such a wonderful daughter. I do hope that you, your mom, and the rest of your party have the Best! Disney! Day! Ever! And if you have any more Disneyland Resort planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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