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  • On Sep 26, 2016
    Martha from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to renew the annual passes for myself and my granddaughter which expire on October 2. When I try to renew on line, it tells me that my pass is linked to another account which I believe is my daughter-in-law. How can I renew these two passes?

    Hello and welcome to the Disney Parks Moms Panel!

    I am so sorry to hear that you are experience some difficulty with renewing your Walt Disney World annual passes.  In a situation like this, I highly recommend calling in and allowing a Cast Member to assist you. You can reach them at (407)939-5277.  Due to the fact that your current tickets are under your daughter-in-law's account, you will need to speak to someone who can find a way of renewing both your tickets.  Trust me, they are the experts and can get this done.  I will send some pixie dust your way in hopes that this issue is resolved quickly.

    Diane's Tip of the Day:  Need some Disney merchandise in your life?  Use the Shop Disney Parks App to find some great ideas for the whole family.

    Have a MAGICAL day and "SEE YOU REAL SOON!"

    ~Diane G. 
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Meet the Panelist: Diane, Texas

Hello! My name is Diane and I am a mother of three great boys (ages 21, 17 and 16) and a fantastic wife from the great state of Texas!   A Walt Disney World vacation will leave you with many beautiful memories to last a lifetime. Learn More About Diane

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