Asian Family; Multigenerational
  • On Dec 5, 2023
    Apollonia from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What do I need to re-enter Disneyland? My grandma will be with us and when she is done for the day my mom will be escorting her back to the hotel room. However, I have all the tickets on my phone. Will a screenshot of her ticket get her back into the park?

    Hi there Apollonia,

    Welcome to planDisney and thanks for your question! I always love the chance to answer a question from a fellow Arizonan.

    First, I can definitely relate to your situation and have experienced the need to head out of the parks to give members of my family a quick break during the day.

    All that is needed for your Mom to re-enter a theme park is her theme park ticket. She can access the tickets from the Disneyland mobile app - which it sounds like you're doing for all of your group members' tickets. If you go to the menu section of the app, select "Tickets and Passes," then "Link Tickets and Passes," she can add her individual ticket to her app to show upon re-entry.

    Alternatively, as you mentioned, you can most definitely just use a screenshot of your theme park ticket! In fact, a trick I often use during my visits to the Happiest Place on Earth is changing my phone's lock screen background to a screenshot of my ticket so when I enter a park, it's right there and ready to scan.

    You'll just need to ensure that whichever ticket was assigned to your Mom at the start of your visit is the ticket she's using for entry into the parks. On first scan of your tickets, a Cast Member will take a quick picture of each member of your party that will be assigned to their ticket and this is what is used on re-entry to ensure the correct person is using their associated ticket.

    Thanks again for your question, Apollonia! I hope you enjoy your visit to the Disneyland Resort.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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