• On Aug 9, 2021
    Linda from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to process a refund for my CA ticket. How do I do that ? FYI, I purchased 5 tickets but one of the girls can’t make it.

    Hello and welcome to planDisney, Linda!

    Thank you for bringing your very first question to us! I am sorry to hear that one of the Guests in your travel party will not be able to join you for a magical adventure at The Happiest Place on Earth, but the magic will still be waiting for her whenever she decides to visit Mickey!

    Although theme park tickets are nonrefundable, did you know that you can apply the amount paid for valid unused admission towards the purchase of new tickets? This gives your friend the flexibility to reschedule her visit for a future date. Please call Disneyland Resort Tickets Services at (714) 781-4636 and Cast Members will be glad to check the details of the original purchase and verify available options. If using the tickets at a later date is not a possibility, your friend may reassign her unused ticket to another Guest. To do this, she will have to reach out to Ticket Services or Technical Support at (714) 520-6222 for assistance. 

    I hope this information is helpful, Linda! As you prepare for your visit, be sure to check the Know Before You Go page and come back to visit us if you have additional questions!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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