• On Sep 1, 2020
    Lindy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i need to make a payment on the hotel i have reserved in mydisneyexperience. i can't find a place to make that payment. also i clicked the button to see if new lower rates apply to my res but can't see an update. thank you, lindy

    Hi Lindy,

    Welcome to planDisney! We are thrilled to see you stopping by with a question.

    First, let us celebrate the fact that you have an upcoming visit to the Walt Disney World Resort planned! We have to take a few minutes to do a collective happy dance. Since I have a few upcoming room-only reservations, I checked My Plans in My Disney Experience and I also do not have an option to make a payment online for those. I have to call 407-934-7639 to make a payment. When you call, a Cast Member should also be able to give you more information about any new special offers that might be applicable to your existing reservation.

    As you prepare for your visit, I do hope you have been keeping an eye on the operational updates, especially for dining, resort hotels, and theme park experiences. If you do not already have your theme park tickets, I also suggest that you get those and link them in your My Disney Experience Account so that you can make Disney Park Pass reservations for the dates of your visit. Check the Park Availability Calendar if you need to make those reservations and/or need to make changes. Having those park pass reservations makes me quite happy!

    I also strongly suggest that you make advanced dining reservations. My family has a trip planned for late November and stocked up on a few goodies (including masks) from shopDisney. We always get a few matching shirts. And since we are on a budget, we shop early to take advantage of sale prices.

    Lindy, I trust that you will get that payment made and hope the new special offer can be applied to your reservations. We are so excited to welcome you back for your next Incredible Disney Day!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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