Old Key West Resort; lighthouse; bridge
  • On Aug 23, 2026
    Regina from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to make a payment on my hotel reservation. Is there a link to the site on the app? If not, which way do I go to add my payment?

    Hey there, Regina!

    Welcome to planDisney! I am so glad you stopped by with your question about your upcoming stay. Your trip will be here before you know it, so let's go over how to make a payment towards your Disney Resort hotel reservation. You'll be able to cross this off your to-do list and get back to finalizing all the details in no time. 

    Regina, it is important to note that payments cannot be made through the My Disney Experience app. But you can pay towards your stay on the Walt Disney World website! You can get started by clicking on the My Plans option located on the top right side of the webpage. Scroll down the page until you see your upcoming stay details. Along with your hotel reservation information, you should be able to see your final balance and an option to make a payment. You can also choose to make a payment by phone by contacting a friendly Cast Member with Tickets and Hotel Reservations. I also want to mention that if you made your upcoming plans with a travel professional, they will need to process all payments on your behalf. 

    Before you arrive, don't forget to check out the variety of benefits that come with staying at a Disney Resort hotel. You'll have extra time in the parks, complimentary transportation throughout Walt Disney World Resort, and early access to booking windows for dining and Lightning Lane reservations. I hope you're ready for the best trip ever!

    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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