Guardians of the Galaxy at Night
  • On May 3, 2023
    Rodney from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to pay on my balance for my trip, but can't figure out how to. I definitely want to get this paid.

    Hiya Rodney,

    Welcome to planDisney! When I visit Walt Disney World Resort, the last thing I want to be thinking about is paying for my resort stay. The moment I step onto Main Street, U.S.A. I only want to focus on snacks, merchandise, and more snacks!

    Rodney, I’m happy to walk you through the steps to make payments towards your trip balance but first, an important question. Do you have a Walt Disney World Resort Vacation Package, or is it a room-only reservation? The easiest way to find out is to think back to when you made the initial reservation. Did you pay for your Theme Park tickets in a separate transaction, or did you purchase your Theme Park tickets in the same transaction as your Walt Disney World Resort Collection Hotel? Guests with room-only reservations cannot pay off their balance in advance. Their final balance is due when they check into their resort. If you purchased a Walt Disney World Resort Vacation Package, you can make payments towards your balance up until 30 days before your trip. To do so, log onto your My Disney Experience account and locate your resort hotel details under “My Plans.” Click the blue button next to your reservation, and you will be redirected to make a payment.

    I hope this was helpful, Rodney, and you can prepare for your upcoming vacation. If you are still having difficulty getting your balance paid or you are unsure what type of reservation you have, you can reach out to a Cast Member in Disney Resort Hotel Reservations for additional assistance.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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