Hiya Rodney,
Welcome to planDisney! When I visit Walt Disney World Resort, the last thing I want to be thinking about is paying for my resort stay. The moment I step onto Main Street, U.S.A. I only want to focus on snacks, merchandise, and more snacks!
Rodney, I’m happy to walk you through the steps to make payments towards your trip balance but first, an important question. Do you have a
Walt Disney World Resort Vacation Package, or is it a room-only reservation? The easiest way to find out is to think back to when you made the initial reservation. Did you pay for your Theme Park tickets in a separate transaction, or did you purchase your Theme Park tickets in the same transaction as your Walt Disney World Resort Collection Hotel? Guests with room-only reservations cannot pay off their balance in advance. Their final balance is due when they check into their resort. If you purchased a Walt Disney World Resort Vacation Package, you can make payments towards your balance up until 30 days before your trip. To do so, log onto your
My Disney Experience account and locate your resort hotel details under “My Plans.” Click the blue button next to your reservation, and you will be redirected to make a payment.
I hope this was helpful, Rodney, and you can prepare for your upcoming vacation. If you are still having difficulty getting your balance paid or you are unsure what type of reservation you have, you can reach out to a Cast Member in
Disney Resort Hotel Reservations for additional assistance.
Happy Planning,
Ashley F.