A Ride in the Teacups
  • On Apr 26, 2023
    Julie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We need to move our 5 tickets

    Hi there, Julie! I'm so happy to welcome you to planDisney!

    I'm sorry to hear your plans have changed, but let me share a few tips on how to reschedule your theme park reservations so you can still look forward to a magical visit to the 'Happiest Place on Earth!' First, my recommendation is to use the Theme Park Reservation Availability Calendar to preview any dates that you might be interested in scheduling for a future visit. You'll be able to see any dates from now through the next 120 days. Then, go ahead and log in to your Disney account and select the "My Plans" page. There, you will see any currently held park reservations associated with any tickets linked to your account. From this page, you will see the option to "Manage Reservation." You can follow the prompts to cancel your current reservations, which will free up the opportunity to make new ones for a date that works better for you and your travel party.

    If you need any assistance with this process, you can call the Tickets line and speak with a Cast Member who can look up your account and help you make new park reservations. They can also help you identify the expiration date on your tickets so you know exactly the window of time for which they will be valid for future use. I suggest you have the Ticket ID number on hand, to make this process easier. You can locate the Ticket ID numbers on the email confirmation you received at the time of purchase, or within the Disneyland mobile app by selecting the "Tickets and Passes" icon. 

    I hope these recommendations are useful for you, Julie. If we can be of further assistance, I do hope you'll come back and see us again here at planDisney! We love sharing personalized advice with fellow Guests for the most magical memories to last a lifetime.

    Wishing you Wondrous Journeys,

thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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