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  • On Jan 28, 2022
    John from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Need to move our park and hotel reservation due to family emergency

    Welcome to planDisney John!

    I am sorry you need to cancel your upcoming Walt Disney World vacation. You can try to change your reservation on your My Disney Experience account, as there is a Change Reservation option listed to the right of your reservation when you log in and go under My Plans. However, if you booked a Vacation Package and are less than 30 days out, or a Room Only Reservation and are less than 5 days out, I suggest you give a call to a Cast Member at (407)939-1936. 

    Sending you all the best. I hope you can reschedule to visit sometime soon. 

    Cathy


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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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