Multigen Family at Stromalong Bay; Grandparents; mother; daughters; father;
  • On Jan 19, 2024
    Candace from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to move my daughter’s account from “My Other Family” back to “We’re Planning Together” on the Disney app. How can I do that?

    Hi, there!

     Welcome to planDisney, Candace. I'm so happy you stopped by and even happier to hear you're planning a visit to the Walt Disney World Resort! There's no place I'd rather be, that's for sure.

     Isn't the My Disney Experience mobile app the best? With all it's handy features, it's magic at your fingertips! I love the Family & Friends feature, which allows me to make and share plans with my favorite people at my favorite place. If your daughter is listed on a different Disney Resort hotel reservation than you are, she is likely to be listed on your "My Other Family & Friends" list on My Disney Experience. That doesn't mean you can't make and share plans with her, like dining reservations and Disney Genie+ Lightning Lane selections! As long as she is active on your list, you can add her name to those bookings. If you still wish for her to be moved, though, I recommend calling the My Disney Experience Team. A friendly Cast Member there will be happy to assist you! I once had to get my extended family of 14 connected through "My Family & Friends," and I was having no luck linking all four reservations. A Cast Member was able to manually access my account and get everyone added quickly and easily!

     Your springtime visit to the Walt Disney World Resort is the perfect time to experience the EPCOT International Flower & Garden Festival. With gorgeous topiaries and garden displays throughout the park, fresh food offerings from outdoor kitchens, and can't-miss entertainment, this event is abloom with magic!

     I hope this was helpful, Candace. Please let us know if you have any other questions about your Disney vacation! We'd love to help you plan a magical stay.

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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