Girl at Disneyworld
  • On Sep 28, 2026
    Kai from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to make my monthly payment. With card on file. I am unable to call as I can not hear as well. Is there an alert option

    Greetings, Kai, and thanks for stopping by planDisney! 

    I'd love to help you with your question, but I'm not entirely sure about the context. If you are referring to one of the Florida resident annual passes, those payments are processed automatically using the card on file, so you should be all set. If there's another issue, visit this page and scroll down to the section V.I.Passholder Support. There is a link to email a Cast Member in Guest Services. 

    If you are looking to make a payment to your Walt Disney World vacation package or room-only reservation, that can often be done online by logging in to your My Disney Experience account on the Walt Disney World website. Select My Plans, and then scroll down to your reservation. There, you should see a button labeled Make a Payment. Vacation packages must be paid in full 30 days before your arrival, while room-only reservations can have the balance paid upon check-in. If the payment button is not there or there is another issue, visit this page and select the option on the right to email a Cast Member with Guest Services.

    I hope this was helpful, Kai, and that you find yourself in the middle of the magic soon! If this didn't quite answer your question, or if there's something else we can help with, please come back and see us at planDisney! 

    Always Dreaming - 
    Elizabeth 
thumbnail image for Elizabeth

Meet the Panelist: Elizabeth, North Carolina

Hi, friends! I'm Elizabeth - a wife, mom of six, proud Gramma, and Walt Disney World Specialist!

I am terrible at piloting the Millennium Falcon, and I can't control my emotions during the Festival of Fantasy Parade, but I'm great at managing trips with kids of all ages and planning Disney vacations!

I am overjoyed to bring my decades of experience to planDisney!
Learn More About Elizabeth

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