Hi Tyler! Welcome to planDisney.
Oh Boy! In just two days, you are arriving at
Walt Disney World Resort during
The World's Most Magical Celebration. Take time to find all the golden
Disney Fab 50 Character Collection throughout all four theme parks. They make unique and fun photo opportunities to create lasting memories. My favorite is Donald Duck in front of
Cinderella Castle at
Magic Kingdom Park.
I am so sorry you are having technical issues linking your ticket to your
My Disney Experience Mobile App. First thing, Theme Park Tickets will be automatically linked to the My Disney Experience account associated with the purchaser and said email. Possibly, your tickets were linked to another account. However, if you are still having issues here are a few alternatives. You can take your proof of purchase, the original form of payment and photo identification to any ticket booth located outside of all four theme parks or
The Disney Ticket Center at Disney Springs to get a hard ticket card. If you have active
MagicBands linked to your
My Disney Experience account, your ticket should be active as long as your Theme Park Ticket has been assigned to you. And finally, you may call the
Existing Tickets Help Desk or utilize the chat feature in My Disney Experience to connect with a friendly Cast Member. The lines have been rather busy so I suggest calling early or late.
Friendly reminder,
Theme Park Reservations are now required prior to your park visit. Here is the
availability calendar. You are visiting during the
Disney Princess Half Marathon Weekend. Starting Friday, many roads will be closed in the morning making commute times to the theme parks extended. Please allow yourself more time for travel.
Keeping it Magical,
Cindy