Hey Joe, thanks for bringing your question to planDisney!
If I’m understanding correctly, you’d like to merge an existing My Disney Experience profile to a new account. An example of this would be if you were managing a child’s profile and that child is now old enough to manage their account.
The Guest should create a new My Disney Experience account associated with their e-mail address. Log in to your account on the Walt Disney World website and go to your Family & Friends List. Click “+ Add a Guest.” Select “Search for a Guest” and enter the name and e-mail associated with the new account. The Guest should receive an e-mail inviting the Guest to share and make plans with you. If they accept, the two accounts should merge, and you will be able to plan together. Merging the accounts also means the Guest can continue to use any MagicBand+ associated with their name!
If these steps do not work, I suggest calling to speak to a Cast Member for assistance. I would call the number listed under
“My Disney Experience, MagicBand, and MagicBand+” and a Cast Member would be happy to talk you through the process.
I hope this was helpful, Joe. Your trip is coming up soon, so I recommend taking care of this before you
purchase Lightning Lane passes! If you have any more questions before your visit, please
come back and see me at planDisney!
Kaitlin