Hi there, James!
I'm so happy to welcome you aboard at planDisney! It sounds like you and your true love have shared some incredible adventures. How wonderful to have another beautiful sailing on the horizon, too! I hope it will be your best
Disney Cruise Line sailing yet!
A memory book would be such a lovely and meaningful gift, I would love to help you find your previous cruise information. Because prior sailing information beyond the number of cruises is no longer on the Castaway Club site, you'll need to
call the help number for Castaway Club members which is (800) 449-3380. The line is open Monday through Friday from 8:00 AM to 10:00 PM ET or weekends from 9:00 AM to 8:00 PM ET. With a little patience, hopefully, they can find the travel information you're looking for!
When you call, be sure to have your Castaway Club ID ready—they will verify your identity using your full name and address that is associated with your Disney Cruise Line account. You can find your ID number on the
Castaway Club page when you are logged into your account.
I tried this method myself, James, because I was also curious about where my own voyages have taken me—and I wanted to be sure the information was available! It took a little treasure hunting, but the cast member who took my call was very helpful and was able to track down the month, year, and ships that my prior cruises have been on. If you'd like to have this information in writing, I would try
emailing Disney Cruise Line through this form and provide your Castaway Club ID number so they can find your itineraries. But if speed is your priority, I'd give them a call during the hours I listed above.
James, I hope your charming gift helps your beautiful princess relive your adventures for years to come, and that you'll have many more beautiful memories to add to it. What a treasure!
Please let me know if I can help you again!Keep moving forward!
Amanda