Mickey and Minnie Mouse with The Wish
  • On Jan 14, 2023
    James from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to know the Mon, Yr, and Ship I sailed on for each of the 8 cruises I have done so far with Disney. My next cruise is in Oct from Honolulu to Sydney. I have started creating a memory book for my wife who has started to lose her memory. Please help.

    Hi there, James!

    I'm so happy to welcome you aboard at planDisney! It sounds like you and your true love have shared some incredible adventures. How wonderful to have another beautiful sailing on the horizon, too! I hope it will be your best Disney Cruise Line sailing yet!

    A memory book would be such a lovely and meaningful gift, I would love to help you find your previous cruise information. Because prior sailing information beyond the number of cruises is no longer on the Castaway Club site, you'll need to call the help number for Castaway Club members which is (800) 449-3380. The line is open Monday through Friday from 8:00 AM to 10:00 PM ET or weekends from 9:00 AM to 8:00 PM ET. With a little patience, hopefully, they can find the travel information you're looking for!

    When you call, be sure to have your Castaway Club ID ready—they will verify your identity using your full name and address that is associated with your Disney Cruise Line account. You can find your ID number on the Castaway Club page when you are logged into your account.

    I tried this method myself, James, because I was also curious about where my own voyages have taken me—and I wanted to be sure the information was available! It took a little treasure hunting, but the cast member who took my call was very helpful and was able to track down the month, year, and ships that my prior cruises have been on. If you'd like to have this information in writing, I would try emailing Disney Cruise Line through this form and provide your Castaway Club ID number so they can find your itineraries. But if speed is your priority, I'd give them a call during the hours I listed above.

    James, I hope your charming gift helps your beautiful princess relive your adventures for years to come, and that you'll have many more beautiful memories to add to it. What a treasure! Please let me know if I can help you again!

    Keep moving forward!

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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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