• On Jan 23, 2020
    Gloria from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Need information in regards to mobility disabled persons that visit Disney.

    Hi Gloria,

    Thanks so much for stopping by with your question. I recently had an accident that left my mobility severely impaired for several months. During that time, my family visited Walt Disney World a number of  times, so I have personal experience I'm happy to share with you.

    First, let me say that everyone I encountered was extremely accommodating and helpful as I maneuvered through Walt Disney World on an ECV and in a wheelchair. I visited restaurants, lounges, Disney Springs and theme parks and rode the Disney buses. In every instance, my needs were met without making me feel uncomfortable or self-conscious.

    In fact, my family dubbed Walt Disney World "The Most Accessible Place on Earth."

    I stuck to the buses for transportation from our resorts. During one visit, a water taxi was available, but boarding the bus seemed much easier. I didn't try the Skyliner, but I know it has provisions for guests on ECVs and in wheelchairs.  

    It's possible to experience a number of rides and attractions without leaving your wheelchair or ECV, including the Jungle Cruise, Festival of the Lion King, The Seas with Nemo & Friends and Fantasmic!. Others require transfer in the line or into the ride vehicle. You can find a list of ride requirements and other services for guests with mobility disabilities here. 

    I found it easiest to maneuver around the resorts and theme parks in an ECV I rented from ScooterBug, the Disney Featured Provider for ECV rentals. That ECV was more comfortable than my wheelchair (and gave my husband a break from pushing me) and was more nimble, economical and maneuverable than the one I rented from Epcot. I even rode it right into our accessible resort room.

    I hope that gives you an overview of visiting Walt Disney World with a mobility issue, Gloria. If you have other questions, please check back with us. Or you can contact Disability Services at (407) 560-2547 or by email disability.services@disneyparks.com with your specific needs.

    Wishing you a magical, comfortable visit!

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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
Learn More About Wilma

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