Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Feb 22, 2012
    Sylvain from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi ! Need help ! My 12 years old son just broke his foot, no cast but can't walk..we're leaving in 10 I expect to have to rent a wheelchair in the parks... question : are we able to lock the rented chair at entrance of attractions ?Thanks!

    Hi Slyvain! Thankfully your son is just temporarily incapacitated!  I still want you to have the best trip possible! I have good news (which I'm sure both you and your son could use about now)! He may not even have to leave the wheelchair until he boards an attraction.  Then, the wheelchair will be waiting when you finish the attraction. It will be safe with the Cast Members. Disney does everything they can to make their attractions as wheelchair accessible as possible.

    Some attractions even allow Guests to remain in their wheelchairs. Guests are allowed to remain in their ECVs or wheelchairs while in most queues.  Some queues are wide enough to accommodate ECVs and wheelchairs.  If not, there are alternate entrances.  A Cast Member will assist you and will ask if you are able to walk a short distance or stand for a few moments.  They will make every effort to get you as close as possible before you have to transfer to the ride vehicle.  Safety is a top priority at Disney.

    There is a section on the WDW website devoted to Guests with Disabilities that you might find helpful. Be sure to pay special attention to the Guests with Mobility Disabilities section that will provide you with information regarding which attractions require Guests to transfer from their wheelchairs & ECVs.

    Be sure to pick up a Guide for Guests with Disabilities at Guests Relations when you enter the parks. You can also download it prior to your trip at the Guests with Disabilities link shown above. Have a Magical vacation!
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Meet the Panelist: Krista, Tennessee

My husband and I have a 16 year-old daughter and an 14 year-old son and over a decade's worth of Disney traditions and memories. We try new experiences each trip, so we have experienced many "extras" in and out of the parks. Learn More About Krista

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