Ariel in the parade at Magic Kingdom
  • On Feb 12, 2024
    Lana from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need help tracking a purchase made at Disney World that was to be shipped to my home

    Hello Lana, and welcome to planDisney!

    Thanks for sending your question to us and becoming part of our world. I'm not much of a shopper in my day-to-day life, but as soon as I arrive at Walt Disney World, I turn into Ariel, collecting all the gadgets and gizmos the shops have in their treasure troves. I don't know about you, but no matter how many mouse ear headbands I have, I want mooooore!

    You've already discovered one of my favorite Disney shopping strategies - shipping purchases home. I'm about as graceful as Scuttle coming in for a landing, so when I buy things like ornaments or glass mugs, I send them directly from the store to avoid breaking them during my trip or while carrying my suitcase. Lana, when you completed your purchase, you received a receipt with a UPS or FedEx tracking number at the bottom so you can follow your treasures home. If you can't find your receipt, you'll enjoy a pleasant surprise when your items arrive. Packages tend to meet me at home about 3-5 days after I return from vacation. It's a fun bit of Disney that cheers me up after the inevitable post-travel blues.

    Lana, I'll keep my fingers crossed that you can locate your receipt to track your purchase. When you're ready to plan your next vacation, please stop by planDisney again. There is so much excitement coming to the Disney Parks in 2024, including "The Little Mermaid - A Musical Adventure," a fully reimagined theatrical production swimming into Disney's Hollywood Studios later this year. Thanks again for floating your question by us, and we hope to see you again soon.

    Have a magical day,
    Betsy
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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