Disney Springs Guests
  • On May 1, 2021
    Ryan from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Need help redeeming the value of an unused ticket from November 2020 towards purchase of a new ticket in May 2021. Unable to locate a place to redeem before or during checkout.

    Hi, Ryan. Thanks for stopping in at planDisney with a question about your quickly-approaching vacation!

    The best way to redeem the value of an unused ticket is to call the Walt Disney World Resort at (407) 566-4985. The Cast Member on the other end of the line will be able to dig in to the specific details of your theme park tickets and walk through the options you have. Once you get that all squared away, you’re going to want to link those tickets to your My Disney Experience App so that you can make your theme park reservations as soon as possible. Since you’re hoping to travel soon, it’s important to get this done in the very near future.

    As you prepare for your trip, Ryan, you might enjoy checking out the Disney Parks Blog for timely updates and fun news about what is happening all around Walt Disney World. And be sure to stop back in here at planDisney if we can be of further assistance!
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Meet the Panelist: Darcie, Alabama

Given your inclination to plan a magical trip, I can already tell we have a lot in common. I'm Darcie, and my friends would be the first to tell you that Disney trip planning (especially dining!) is my love language. Of course, the vacations my family enjoys today look much different than they did when our kids were little, but while some of our favorite activities have evolved, Disney destinations still top our travel wish lists. Let's work together to plan a downright dreamy vacation for your family! Learn More About Darcie

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