Couple on Main Street, U.S.A.
  • On Apr 28, 2021
    Jason from GA Asked

    Need help linking magic bands to my account I get the error they they are linked to other account. That is my wife’s account and she does remember the information and we would like to link them to our new account.

    Hi, there!

     Jason, it looks like you're just hours away from your arrival date. How exciting! I'm sure you're eager to begin your Walt Disney World Resort vacation. 

     You're going to love the convenience of MagicBands. You can use your MagicBand to enter the theme parks, open your Disney Resort hotel room door, charge purchases to your room account, and link your Disney PhotoPass photographs to your My Disney Experience account! How cool is that? 

     Since you're so close to departure at this point, my best advice is to call the My Disney Experience Team at (407) 939-4357. A friendly Cast Member there will be happy to assist you! The Cast Member you speak to will help you sort out the two accounts. Just be sure to have all your reservation information on hand when you call. I once experienced some technical difficulty with My Disney Experience, so I called an expert and she was able to manually fix the issue I was having! 

     Have you reviewed the Know Before You Go section of the Walt Disney World Resort website? It has lots of important information about the health and safety measures being taken in and out of the theme parks!

     Thanks for stopping by planDisney, Jason. We're wishing you a magical Walt Disney World Resort vacation!

thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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