Greetings JaMilia, and welcome back to planDisney!
I am so excited to hear that you will be joining in the fun of the
50th Anniversary Celebration of the Walt Disney World Resort in just a few weeks.
I am so sorry to hear that you are having trouble linking your tickets to the mobile app. I have discovered whenever I am having trouble linking tickets or reservations in the mobile app, to try using a computer or laptop instead. Try logging in to
My Disney Experience and click on the
My Plans tab. You will see your planning page with several options. Hover over the
Park Tickets button and click on
Link Tickets. Enter the alpha-numeric ID number on your ticket and click next. Assign it to yourself or a member of your party and click confirm to link your tickets to your My Disney Experience account.
Now you can make your
Disney Park Pass reservations. Go back to your planning page and hover over the Park Reservations button and click on
Make a Park Reservation. Choose the date and theme park of your choice and then confirm for yourself or everyone in your party. Repeat this process for each day that you have Theme Park Tickets.
If you are still running into issues, you may need to reach out to a Cast Member on the
Existing Tickets team by calling (407) 934-7639. These Fairy Godmothers can work their magic to get your tickets linked before you can say Bibbidi Bobbidi Boo!
See ya real soon,
Andrea