Girl at Disneyworld
  • On Sep 18, 2021
    Emilia from Lules Asked

    we need to extended the time of our tickets, because the pandemic, we cant use them this year

    Welcome to planDisney, Emilia!

    Thank you for visiting us today with an excellent question! I am sorry to hear that the pandemic impacted your plans to see Mickey. I live in Brazil, and I am in the same boat: my tickets expire this month, but I will only be able to travel to The Most Magical Place on Earth in December.

    Emilia, if the temporary closure of the Walt Disney World Resort last year impacted your tickets, they were automatically extended to use any date through September 26, 2021. However, since you cannot visit by this date, you may apply the value of your wholly unused tickets toward the purchase of tickets for a future date. 

    If you bought your tickets with a travel agent in Argentina, please get in touch with them for assistance. I am sure they will help you look into options and purchase tickets for a new date. If you bought your tickets directly with Disney, please call the Walt Disney World Resort in Argentina at (011) 5354-8119 and Cast Members will be glad to assist you.  When buying new tickets, please note that you may have to pay extra charges if they cost more than the original tickets you purchased. 

    It was a pleasure answering your question, Emilia. I hope this helps you while planning and that you stop by planDisney in Spanish next time for more tips and advice in your beautiful language!

    Best magical wishes,
    Thiana
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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