Mickey and Minnie Mouse with The Wish
  • On Sep 19, 2022
    Andrea from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to download my unlimited pictures that I paid for my last week Dream cruise and I can’t. Please help

    Hello, Andrea, and welcome to planDisney – Disney Cruise Line edition!

    One of the best things Guests can do in advance of their sailing is to pre-purchase Disney Cruise Line - Professional Photography for a decent saving, and I am happy to hear that you captured your precious and magical moments during your recent voyage, Andrea.

    I apologize that you are experiencing difficulties accessing your purchased photos, therefore, I would like to walk you through a series of steps just to make sure we haven’t missed a step.

    Andrea, to access your Disney Cruise Line photos, please sign in to your Disney Cruise Line account. Beneath the Already Booked tab, the dropdown should present My Cruise Photos – please select this option to view and download your purchased photos. If you continue to experience difficulties, Andrea, my best advice would be to contact Disney Cruise Line by email and kindly select Cruise Photos in the subject line dropdown bar.

    Keep a close watch over the Plan A Cruise tab once signed into your Disney Cruise Line account to look for Disney Cruise Line – Special Offers toward a future sailing. The Disney Cruise Line Destinations are extensive, filled with new discoveries of cultures and adventures!

    Andrea, I wish you well accessing your cruise photos, I hope my advice is helpful, and I look forward to offering any further assistance with any future Disney cruises!

    See Ya Real Soon!
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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