MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Mar 23, 2024
    Jaynee from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to deactivate my magicband+. Went on MB and more, clicked on my name and it shows up. There is nothing to click saying deactivate or cancel, ect. How do I deactivate?

    Hi Jaynee, and welcome to planDisney! I'm sorry to hear that you're having a little technical trouble deactivating your MagicBand+, but I'm happy to try to offer you some suggestions and mouseketools to try to fix this issue!

    To deactivate your MagicBand+, it sounds like you've taken all the right steps; when you are on the screen in your My Disney Experience mobile app that shows all of your MagicBands, click on the band you want to deactivate and scroll down. You should see the option to "Deactivate" or to "Report as Lost". I verified this process on my own mobile app, and the options were there for each of my MagicBands. If you're not seeing these options on the app, I'd first try to update your app and be sure it is running the most recent version and try again. If it still isn't working, and you have the option to use a laptop or desktop to access the Walt Disney World Resort website, you can also deactivate online in the MagicBand section of your profile once you've logged into your My Disney Experience account. The process is similar to the app: click on your name and you will see all of your MagicBands with an option to "Deactivate" and an option to "Report as Lost".

    As one final suggestion, you can always reach out to a helpful Cast Member at the My Disney Experience, MagicBands, and MagicBands+ phone number for personal assistance or review the information about managing MagicBands online here. Hopefully with a little help of one of these suggestions, you'll find the right tool to fix your MagicBand dilemma!

    In the meantime, if there's anything else we can do to help you plan for your upcoming visit to the Most Magical Place on Earth, feel free to come back and ask us here at planDisney - we've got the mousketools for meedles and youdles!

    Oh Toodles!
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Meet the Panelist: Alison, Louisiana

I'm Alison - a wife, mom, and teacher from New Orleans, LA. My first childhood visit to the Walt Disney World Resort sparked a lifelong love of this magical place, and I still find magic in both the new and nostalgic on each visit! I understand the changing dynamics of planning a practically perfect vacation; no matter how large your group is or what your interests are, I look forward to helping you create magical memories and discover unique experiences to make them even more enchanting! Learn More About Alison

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