Mickey and Minnie Statues in Front of Fireworks
  • On Oct 22, 2022
    Brandy from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I am in need of DAS. I have used this service in the past, but this time, I am traveling with a group of 15. Will we all be able to stay together using the DAS or is there a travel party limit?

    Hello, Brandy, and a warm welcome back to planDisney!

    Brandy, thank you kindly for reaching out to me for your upcoming visit to Walt Disney World Resort – and guess what, I am preparing for my visit as well which includes considerations for my son’s special needs accommodations with Disney’s Disability Access Service (DAS), therefore, it would be my honor to assist you further today.

    At this time, Disney’s Disability Access Service (DAS) can encompass up to twelve (12) Guests on the DAS Guestlist, meaning up to twelve Guests whose valid Walt Disney World Resort theme park admissions are linked to your Disney account. When requesting DAS Return Times, presently, only six (6) Guests including the registered DAS Guest may actively request a DAS Return Time for any select and available attraction or experience, therefore I believe this is the answer you were seeking regarding your travel party limit question. With six Guests (including the registered DAS Guest) actively interested in any prospective DAS Return Time request, you would have to rotate through your travel party, one group of six (including the registered DAS Guest) at a time for one DAS Return Time at a time. Because your travel party exceeds the current twelve (12) DAS Guestlist travel party limit, I highly recommend seeking direction from any Guest Relations Lobby inside a theme park, or contacting Disability Services at (407) 560-2547, or sending an email to disability.services@disneyparks.com.

    Brandy, you, or the registered DAS Guest, or anyone on the DAS Guestlist may request a DAS Return Time at an attraction or experience entrance from a Cast Member, from a Guest Relations Lobby inside a theme park, from a Guest Experience Team kiosk near attractions (look for the dark blue umbrella), or you can now utilize the self-selection option using the My Disney Experience App which is super handy. Please remember that the registered DAS Guest must be present when redeeming a DAS Return Time at an attraction or experience entrance.

    Consider utilizing the Disney Genie+ service, a separate service from the DAS, which you can use even if you have the DAS accommodation active. These two services can really help streamline your theme park day by appearing on your My Disney Experience App on your attraction, experience, and dining flow list. One thing I like to do when utilizing the Disney Genie+ service is to open the complimentary Disney Genie service and select my preferred attractions, experiences and dining and the Disney Genie will present me with a suggested itinerary of those preferred selections, saving me from scrolling through all available attractions, experiences, and dining in the flow list.

    Did you know that you can now pre-register for the DAS in advance of your arrival anywhere from 2-days up to 30-days prior to your arrival with the DAS Advance option?  

    Brandy, I hope this information suffices, if you have any further questions regarding your large travel party and the DAS, please contact Disability Services at (407) 560-2547, or send an email to disability.services@disneyparks.com.

    Best Disney Wishes!
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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