Cinderella Castle 50th Day
  • On Feb 26, 2022
    Tamara from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hi, i need to check if my old unused ticket is still good

    Hiya Tamara!

    Thank you for sending us your question, and welcome to planDisney, the most magical place on the internet! I am so glad that you came to us during your planning process and hope that you will be able to enjoy the magic real soon. This year is a particularly magical time to visit the Walt Disney World Resort, and the Resort's 50th anniversary is a celebration you will not want to miss!

    Now, let's talk about your unused tickets and how you can use them as a credit! One of my favourite things about Disney theme park tickets is that their value does not expire, and they can be used as a credit to buy future tickets of equal or higher value. This is especially useful in unprecedented times such as those from the past couple of years! Unfortunately, you cannot view unused tickets in your My Disney Experience account after they have expired. However, this does not mean that they are lost, but simply that they will require assistance from a Cast Member! If you can contact a Cast Member via chat, email or phone, they will be able to issue that credit for you and help you purchase your new theme park tickets. Otherwise, you can also see a Cast Member in person at the main entrance of any of the four parks or the Disney Ticket Center at Disney Springs if that is an option for you!

    Tamara, did you know that beloved entertainment is returning to the Walt Disney World Resort right in time for the World's Most Magical Celebration? Starting February 25th, 2022, the updated Mickey's Magical Friendship Faire returned to Magic Kingdom Park on Cinderella Castle with Mickey and his friends. Also at Magic Kingdom Park, the famous Disney's Festival of Fantasy Parade will finally be parading down Main Street U.S.A again starting on March 9th, 2022. I am so incredibly excited for these offerings to return to the Resort, and I hope you get to see them real soon!

    I hope this was helpful, Tamara, and that you and your loved ones have the best day ever on your next Disney vacation! If you have any other questions regarding your tickets or in the time leading up to your next visit, don't hesitate to reach out. You're as welcome as can be!

    Have a magical day, 

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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