• On Apr 16, 2021
    Christine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to change one of the names on my reservation to another name. Please help me to change the name. Does it matter. Just the last name is wrong on one of them. How can I fix this? Please help me fix the name. So I don’t have issues entering the park

    Welcome to planDisney, Christine. Thanks for bringing your question to us.

    Can you feel the excitement and magic in the air? I’m delighted that next week Disneyland Resort theme parks will be reopening their gates for Guests to enjoy! ChEARs for planning a trip to the Happiest Place on Earth after an extended closure, Christine. As you probably know by now, during the initial phased reopening of Disneyland Park and Disney California Adventure Park, only California residents are allowed to visit based on state guidelines. Cast Members at the entrance may require valid identification to show proof of California residency. Thus, it will be important that the name on your ticket matches the name on your identification card. That will ensure you and your travel party do not encounter any issues as you get ready to start your day of fun at the theme parks! It would be a real bummer to be turned away at the gates simply because of a misspelling or an incorrect last name. 

    Christine, to reassign your Theme Park tickets or to change the spelling of a name, you will need to call Disneyland Resort Technical Support at (714) 520-6222 or Disneyland Ticket Services at (714) 781-4636. There may be a bit of a wait time before connecting to a Cast Member, but your patience is greatly appreciated. Cast Members are working diligently to ensure you and all Guests have the best experience. Hopefully all your ticket issues will be squared away promptly, and your Disney vacation will be smooth sailing!

    Should you have further questions regarding planning your upcoming trip, please write us again! We’re all EARS.

    Wishing you a magical day,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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