Father and son walking through BOG
  • On Jun 4, 2021
    Aaron from TN Asked

    I need to change a name on my purchased ticket. How do I do this?

    Welcome to planDisney, Aaron!

    Thank you for stopping by with a question about theme park tickets! I am happy to hEAR that in just a few weeks you will be making summer memories at the Walt Disney World Resort!

    It is actually quite simple to reassign unused theme park tickets to another Guest via My Disney Experience or the My Disney Experience mobile app. You can reassign tickets to Guests on your Family & Friends list, so you need to confirm that they are on your list or either add them or invite them to connect if they have their own Disney account.

    To reassign tickets online using My Disney Experience, sign in to your account, visit My Plans, scroll down to My Plans, Reservations, and Tickets, and select Tickets & Memory Maker right next to your Daily Itinerary. Find the ticket you wish you reassign and select Reassign Ticket from the drop-down menu to the right. You will see a list of all Guests you can reassign your ticket to. If you prefer to use the My Disney Experience mobile app, tap the three horizontal lines at the bottom of the screen, select Tickets and Passes, find the ticket you wish to reassign and select Reassign Ticket. You are also welcome to contact Existing Tickets at (407) 566-4985 and Cast Members will be glad to assist you.

    I hope this information is helpful and that you are able to reassign your ticket! Come back to visit us if you have additional questions and be sure to check our Panel Extras for more tips and advice!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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