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  • On Jan 5, 2023
    Samantha from South West Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to change my hotel on my my experience app from the Wyndham to the Drury as ive changed hotels, any ideas how to do this without calling the help number as for some reason it wont let me call it from the UK

    Welcome to planDisney Samantha! 

    Hopefully, I'm correctly assuming that your booking is now with the Drury Plaza Hotel Orlando Lake Buena Vista; an Official Walt Disney World Hotel.

    To link this reservation to your My Disney Experience account, you’ll first need to log in to your account. I find doing this easier on the desktop version. Once logged in, you can click 'Link a reservation' on the Resort Hotel option under My Plans and Tickets. Please follow the prompt to provide the resort confirmation number provided or e-mailed to you when you made your reservation. You will also need to provide your last name. Follow the remaining prompts to complete your linking!

    If you are still having problems linking your booking online, please contact our Disney experts by phone using the U.K. contact list. These Cast Members have, in my experience, always gone above and beyond to help Guests. 

    As an aside, the most popular dining spots book up early. You can make Advanced Dining Reservations up to 60 days in advance. So if there is somewhere you would really like to dine, like The Crystal Palace, please take advantage of this early booking window. 

    I hope that helps you Samantha, but should you need anything further, I am always here and happy to help. Louise
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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