• On Dec 7, 2020
    Kim from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to change email address on my Disney experience. But it sends a code to old email and I can’t get into mine

    Welcome to planDisney, Kim! 

    I bet you’re incredibly excited to be so close to your adventure to The Most Magical Place on Earth! Enjoy the holiday season! 

    It sounds like Evil Emperor Zurg must be keeping you from that old email address! Let’s see what we can do to get you back up and running to infinity and beyond! Because changing and email address on My Disney Experience requires a form of authentication (to keep Zurg’s minions from tampering with your account) you may need to make a quick call to Guest Services so they can confirm your identity before making the email address transfer. It should be a relatively simple and quick process once you get a qualified Cast Member to look at your account settings! 

    Don’t forget to visit Taste of EPCOT International Festival of the Holidays while you’re visiting, Kim! It’s a festival I never want to miss! The decor, entertainment, food, and traditions from around the world will inspire and delight every member of your party! 

    If you have any additional questions, Kim, planDisney would love to help you navigate the galaxy

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Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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