Characters and family at Stormalong Bay
  • On May 10, 2022
    Barbara from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel my reservation. Is this something I can do online? Theres a long wait by phone.

    Hi Barbara! Welcome to planDisney!

    Oh no! I’m so sorry to hear you need to cancel your Walt Disney World Resort vacation. I know how much work goes into planning a vacation, so I can only imagine what a bummer it must be to have to change your plans. But rest assured, we are here to help and make your cancellation as easy as possible!

    First, it looks like you were scheduled to arrive in July. So, there will be no cancellation penalties if you cancel a package more than 30 days before your scheduled arrival. You will receive a full refund on any amounts paid. This includes the cost of theme park tickets purchased via a room and ticket package. To process your cancellation, start by logging into your My Disney Experience account from the Walt Disney World Website. From there, hover over the My Disney Experience logo in the upper right corner and select “My Plans.” Scroll down until you see the “Cancel Reservation” button, and click that to process your cancellation. If you do not see that button for whatever reason, you may need to cancel over the phone with a Guest Relations Cast Member. You can reach them at (407) 939-1936.

    I know it’s a major bummer to change your vacation plans, but I promise, there is never a wrong time to visit Walt Disney World. So, whenever you can visit again is bound to be just as special! There is always something new and exciting to explore at Walt Disney World, and with The World's Most Magical Celebration running all through March 31s, 2023, the magic will be waiting for you and your family!

    Have a magical day!
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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