Dad and Child
  • On Sep 9, 2020
    Jackie from NH Asked

    I need to cancel my reservation and have a question about my park passes also.


    Hey there, Jackie, welcome to planDisney! You’ve definitely come to the right place with your question. 

    It sounds like you’d like to cancel your upcoming trip to Walt Disney World. If you booked your trip directly on the Disney World website you can easily cancel by calling Disney reservations via phone or utilizing the chat function on the website. While you are at it, either of those routes will lead to answers regarding your Park Tickets as well. Current ticket expiration dates are extended through September 21, 2021. If you cannot visit by that time, you can be refunded and apply that toward the price of future tickets. 

    Jackie, did you know that all visitors need not only a ticket but also a Park Pass Reservation for each day they wish to visit a Disney Park? You can even see Park availability in advance before booking your next trip. Make sure you check out the Experience Updates pages if you'd like more information regarding all the procedures surrounding the phased reopening of the Disney Parks. I hope that this information helps you make the best plans for your family and that you can return to the Magic sometime very soon! In the meantime, if we can be of any help to you again in the future, please do not hesitate to come to see us again!   

    See ya real soon!

    -Clara
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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