Gran Destino
  • On Jun 15, 2022
    Joan from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Need to cancel my reservation

    Hiya, Joan!

    Welcome back to planDisney! I am so very sorry to hear that you need to cancel your upcoming adventure. I am sure that was a difficult decision. I'll be keeping my fingers crossed that you are able to reschedule a trip to The Most Magical Place on Earth in the near future. You have a few different options when it comes to canceling reservations, and in most cases, this can be conveniently taken care of online, with no wait times!

    If you are canceling a Walt Disney World Resort hotel vacation package, you can do so through My Disney Experience on the Walt Disney World website. (Cancellations cannot be made through the My Disney Experience mobile app.) Start by selecting the My Plans option from the My Disney Experience drop-down menu. This page will include all of your reservation details, including hotel accommodations and confirmation number. Next to the hotel confirmation number should be a link to Cancel Reservation. Click this link to proceed with the cancellation in a few easy steps. If this link is not listed as an option, it may be due to your arrival date. If your vacation is less than 30 days from today, this link will not be an option. You will need to speak to a friendly Cast member with The Walt Disney Travel Company to finalize the cancelation details. I also want to mention that if you booked your upcoming adventure through a travel professional or agency, you will need to contact them directly to cancel your plans. 

    Should your reservation be a "room only" booking, and not a package, you can cancel up to five days prior to your arrival. These cancelations can be made in the same easy steps as a vacation package. 

    Should the stars align and you are able to book a vacation package for next year, I am happy to report that the 2023 Walt Disney World Resort vacation package booking window recently opened. So, if you are planning a 2023 adventure, you may be able to modify your dates rather than canceling the trip completely. You can also make these changes in the My Plans option of My Disney Experience. Choose the Change Reservation link to switch your travel dates, without having to make a new deposit! 

    We hope to see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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