Hiya, Joan!
Welcome back to planDisney! I am so very sorry to hear that you need to cancel your upcoming adventure. I am sure that was a difficult decision. I'll be keeping my fingers crossed that you are able to reschedule a trip to The Most Magical Place on Earth in the near future. You have a few different options when it comes to canceling reservations, and in most cases, this can be conveniently taken care of online, with no wait times!
If you are canceling a
Walt Disney World Resort hotel vacation package, you can do so through
My Disney Experience on the Walt Disney World website. (Cancellations cannot be made through the My Disney Experience mobile app.) Start by selecting the
My Plans option from the My Disney Experience drop-down menu. This page will include all of your reservation details, including hotel accommodations and confirmation number. Next to the hotel confirmation number should be a link to
Cancel Reservation. Click this link to proceed with the cancellation in a few easy steps. If this link is not listed as an option, it may be due to your arrival date. If your vacation is less than 30 days from today, this link will not be an option. You will need to speak to a friendly Cast member with
The Walt Disney Travel Company to finalize the cancelation details. I also want to mention that if you booked your upcoming adventure through a travel professional or agency, you will need to contact them directly to cancel your plans.
Should your reservation be a "room only" booking, and not a package, you can cancel up to five days prior to your arrival. These cancelations can be made in the same easy steps as a vacation package.
Should the stars align and you are able to book a vacation package for next year, I am happy to report that the
2023 Walt Disney World Resort vacation package booking window recently opened. So, if you are planning a 2023 adventure, you may be able to modify your dates rather than canceling the trip completely. You can also make these changes in the
My Plans option of My Disney Experience. Choose the
Change Reservation link to switch your travel dates, without having to make a new deposit!
We hope to see ya real soon!
Tammy