Overview Shot of Fantasyland; DLR; castle;
  • On Nov 25, 2023
    Becky from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I need to cancel my park reservation due to someone being sick, how long do I have to make a new reservation before the ticket expires?

    Hi Becky! Welcome to planDisney! Thanks so much for stopping by our happy website to ask this great question.

    It's the happiest season of all at the Disneyland Resort, and I hope you're getting excited about your vacation! I'm so sorry to hear someone in your travel party isn't feeling well. The amount of time you have to make a new Theme Park Reservation depends on when your Theme Park Tickets expire, and the expiration is determined by the purchase date. For example, if you purchased One-Day Theme Park Tickets today they would be valid now through December 30, 2025. If you were to purchase Multi-day Tickets today, they must be used within 13 days of first use or by January 12, 2026, whichever occurs first. There is generally ample time to use Theme Park Tickets, but this truly depends on when yours expire.

    Unfortunately, I don't have access to your account, so I recommend referencing the email you received when you first purchased the Theme Park Tickets. If you no longer have that email, you should be able to see the expiration date when looking at the tickets in the Disneyland Mobile App. If you still need assistance with your Theme Park Tickets, you can call the Ticket Help Line at (714) 781-4636. You will need to provide the Theme Park Ticket ID number, and a Cast Member should be able to tell you the expiration date.

    I'm wishing you everything merry and bright, and I hope you have a magical vacation at The Happiest Place on Earth! If you have more planning questions in the future, please visit us again at planDisney. We would love to help!

    See ya real soon!
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

Related Video

  • thumbnail image for planDisney Podcast presented by State Farm - Mickey's Toontown

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.