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  • On Jun 7, 2023
    Maria from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel a packet I purchased for the 4 day theme park as my husband will not be joining us. If it can’t be refunded, can we get gift cards to spend in the park while me and the kids are there?

    Hello Maria, 

    Thanks for bringing your question to planDisney! I’m sorry to hear your husband won’t be making the visit to Walt Disney World Resort with you. Since I’m not sure if you’re referring to tickets linked to a room and ticket vacation package, a four-day base ticket, or the 4-Day, 4-Park Magic Ticket, let’s go through each option. 

    If you have a room and ticket vacation package, you should be able to remove your husband from the package. This would result in the overall price of your vacation package being reduced. If your package is already paid in full, the refund would be returned to the most recent form of payment used on the package. To remove your husband from your package, you should call the number listed under “Disney Resort Hotel Reservations,” and a Cast Member will assist you. 

    If you have a 4-Day Standard Theme Park Ticket, these cannot be refunded. Instead, you can modify the unused ticket in your My Disney Experience account and modify the ticket to be used at a future date. On the Walt Disney World website, log in to My Disney Experience and scroll down to “My Plans, Reservations and Tickets.” Click “Tickets, Passes & Memory Maker.” Find the ticket you would like to modify and click “Change Ticket.” You will need to pay the difference in cost if the new dates are more experience than your original dates. You may also assign the tickets to someone else if they are unused. 

    If it is the 4-Day, 4-Park Magic Ticket, these tickets are also nonrefundable. You may also assign this ticket to someone else if the ticket has been unused. These tickets have a hard expiration date of September 29th, 2023, and hold no value after that date. These tickets have blockout dates from July 1 to July 4, 2023, and from September 1 to September 4, 2023. 

    If you have one of the ticket-only options, you can reach out to a Cast Member for assistance by calling the number listed under “Existing Tickets.” 

    I hope this was helpful, Maria. Since your trip is coming up, I recommend reaching out to a Cast Member at one of the numbers I listed above to assist you as soon as possible. If you have any future planning questions, you can find me here at planDisney!

    Enjoy your visit to Walt Disney World Resort!

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Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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