dlr dining 04; women drinking together; resort lounge; laughing
  • On Dec 12, 2023
    Carol from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel my genie pass pls

    Hi Carol! It's wonderful that you found us here at planDisney!

    If you purchased a vacation package (qualifying hotel room reservation and theme park tickets together), you can often change parts of your package 31 days or more before your arrival date. If this is the case, you can call the resort and speak to a friendly Cast Member to see if this applies to you. If you purchased theme park tickets only, tickets are nonrefundable and nontransferable. As such, you would be unable to cancel the Disney Genie+ Service on your ticket. Check out the Terms and Conditions page for more details.

    Since it appears that you are arriving at the Disneyland Resort soon, it is unlikely that you'll be able to remove this service. But don't worry, the Disney Genie+ Service can be very useful, especially at busy times of the year. And let me tell you, the week between (and including) Christmas Day and New Year's Day is very busy so it'll definitely come in handy. I was just at the resort last week and we got so much accomplished in one day because we had this service. You see, you get to reserve a place in the Lightning Lane, which has a shorter wait than the standard standby queue. Once you've redeemed your first, you can continue reserving these Lightning Lanes at qualifying attractions, 1 at a time, for the rest of the day (subject to availability).

    Carol, I hope you have an amazing visit to the resort and that the Disney Genie+ Service grants many of your wishes! If you are visiting Disney California Adventure Park, be sure to check out the Disney Festival of Holidays with its delightful entertainment and delicious food offerings (available until January 7, 2024). If you have any other questions, don't hesitate to reach out to me directly.

    Seeing isn't believing. Believing is seeing,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

Related Video

  • thumbnail image for Disneyland Resort Tips Every First Timer Should Know | planDisney Podcast – Season 2 Episode 12

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.