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  • On Mar 21, 2022
    Eric from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we need to cancel due to medical reasons, will we get a refund and how do we go about it?

    Welcome to planDisney Eric!

    I am sorry you need to cancel your visit to Walt Disney World. Hopefully you can reschedule your vacation real soon!

    You can cancel your vacation on your My Disney Experience account. Under "My Plans" you will see your reservation and make changes there. You can even modify dates if you know when you would like to return. If you prefer, call a friendly Cast Member at (407)934-7639. They will help with canceling or changing your vacation dates. 

    If you made any Dining Reservations, cancel these to avoid any no-show fees. Theme Park Tickets purchased separately (not part of a Vacation Package) cannot be canceled or returned but can be used for future dates (additional cost may be incurred with any date change). 

    Sending you pixie dust and I hope to see you real soon in Walt Disney World!

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
 Learn More About Cathy

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