Greetings, Richard!
Thank you so much for bringing your question to us at planDisney, welcome. Oh no,
Sadness has just sent me on an emotional whirlwind. I’m so sorry to hear that you have to cancel
your trip but I’ll be happy to help.
If you are looking to
cancel, you will want to go ahead and read the “Guest Policies” found in the email you received after completing your booking. You can also go ahead and
give the Walt Disney World Resort a call. Be sure to have your confirmation number on hand so that a Cast Member can help you complete this transaction.
I do hope this helps answer your question and that you can find your way back to
Walt Disney World Resort very soon. Keep in mind, you might be able to modify your reservation for a later date as well. That way you don’t have to cancel entirely and
Joy can once again return!
Thanks again, Richard and if you need anything else,
you know where to find us!
-Shantel