dlr dining 11; outside resort; boy meeting goofy;
  • On Feb 14, 2024
    Yana from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to book for a virtual video call to get the DAS for my son

    Greetings and welcome to planDisney, Yana. We're so glad you're here to share this question with us. I'm so excited to hear that you and your son will be visiting the Disneyland Resort and I'm honored to take a small part in your planning. 

    As Walt said on opening day in his dedication speech, "To all who come to this happy place: Welcome. Disneyland is your land." My husband and I love how inclusive and accessible Disney makes our theme park visits. Disability Access Service (DAS) is available for Guests who may have difficulty tolerating extended wait times in a conventional queue environment due to a disability. With DAS Advance, you can pre-register for your visit up to 30 days in advance and no less than 2 days before your arrival. 

    To register, request a live chat with a Cast Member at the Disneyland site. Live chat is available from 9:00 a.m. to 8:00 p.m. Pacific Time. Here are some helpful tips to keep in mind before requesting the live chat.

    • Log into your Disney account. 
    • Link all theme park tickets for everyone in your party and make sure everyone has a valid theme park reservation.
    • The Guest requesting to use DAS (or their parent/guardian) must be 18 years of age or older and present on the video call.
    Pre-registering with DAS Advance Planning also allows you to pre-select up to two experiences per day of your visit (subject to availability). The Cast Member will be able to help you get this set up during your initial registration call. Make sure to download the Disneyland app upon your arrival to easily make your selections throughout the day of your visit.  

    If you haven't already, check out the other services for Guests with disabilities that are offered by the Disneyland Resort. My husband is visually impaired and we find the resources in that section especially helpful for our visits. 

    Yana, I hope this is helpful and gives you your next step as you continue to plan for your magical visit. If you haven't already, it's time to start your countdown to the magic. Here's wishing you a wonderful visit to the Happiest Place on Earth!

    Michelle
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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