• On Jan 17, 2023
    Cindy from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i need to see my balance of the account

    Howdy, Cindy! Welcome to planDisney.

    We're so honored that you chose to be our Guest. 

    My planDisney pals and I are still celebrating the news that TRON Lightcycle / Run is opening on April 4 and the beloved nighttime spectaculars, Happily Ever After and EPCOT Forever are returning on April 3. I'm not sure when you're arriving, but hopefully you'll be able to experience them.

    If you've booked a vacation to The Most Magical Place on Earth and you'd like to check your balance, you'll need to sign in to your My Disney Experience account using your internet browser. Then select the "My Plans" option from the drop-down menu. This page will include your upcoming reservation details, such as your Disney Resorts Collection hotel information, confirmation numbers, and remaining balance. If you'd like to pay off any of your balance, simply select the blue link that says "Make a Payment." You'll be able to complete your transaction. 

    Cindy, if you booked your travel plans through a travel agent then you'll have to process your payments through them. If, for whatever reason, you're unable to make your payments online, try calling Disney Resort Hotel Reservations and speaking to a Cast Member.

    I hope that's helpful, Cindy. Thanks for stopping by planDisney!


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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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