Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Apr 23, 2024
    Frank from ME Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Need to ask a question in regards to my account

    Hi there Frank, welcome to planDisney!  

    We're happy to help provide some resources and suggestions for you.  If you have a general question about an upcoming Disneyland Resort Hotel Vacation Package or your theme park tickets, I suggest reaching out to Guest Services to assist.  You can even send an email to a Cast Member for assistance if that is more convenient for you!

    If you are lucky enough to be a Disneyland Resort Magic Key Holder, then I recommend reaching out to Guest Services via the Magic Key Holders line.  They will be the best place to start if you have any questions or having any issues with your Disneyland Resort Magic Key Pass.  

    Finally, if you already have the Disneyland app downloaded, you can navigate to the three horizontal bar line in the bottom right-hand corner and tap "Chat with Us" to begin a chat with a helpful Cast Member.  The chat feature is a great option for you to ask your question, but still continue with your day!  

    I hope these suggestions and recommendations are helpful for you, Frank!  If you think of any other questions we can assist with, please do not hesitate to come back and ask, we're here to help!

    Have a magical day,
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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