Family on dock at Grand Floridian
  • On May 12, 2022
    Bianca from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to adjust my tickets I just purchased

    Hi Bianca!  Welcome to planDisney!

    Depending on what type of tickets you purchased, you may be able to modify your tickets yourself in your My Disney Experience account.  Once your tickets have been linked to your account, locate your tickets under "My Plans" on the My Disney Experience website or, in the My Disney Experience mobile app, use the menu button in the lower right corner to select "Tickets and Passes".  Look for the option to "Change Ticket" and select the option you need to edit.  You should be able to add extra admission days, options such as the Park Hopper Option or Disney Genie+ service, or adjust the start date of your ticket up until midnight ET the day prior to the ticket start date.

    If you are unable to modify your tickets yourself, give the Existing Tickets line a call at (407) 934-7639, or stop by a Guest Relations location or the Disney Ticket Center at Disney Springs in person.

    Don't forget, if you will be adjusting the dates of your tickets you will need to cancel any Disney Park Pass reservations you've made and then make new Disney Park Pass reservations for your new dates.

    Bianca, please let us know if you have any additional questions.  Enjoy your visit to The Most Magical Place on Earth!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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