Toy Story Land Slinky Dog Dash
  • On Mar 9, 2022
    Darwin from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to add Genie+ to my existing tickets. I followed the instructions to use the app. I put in the changes I wanted and then I clicked check out and it just refreshes every time. Can you add Genie+ to my existing tickets for me?

    Hey there, Darwin! Welcome to planDisney, and thanks for stopping by with your question for us!

    My family has found the Genie+ service to be such a helpful addition to navigating our park days! By allowing us to choose designated arrival times for our favorite attractions and then enter through the designated Lightning Lane, Genie+ helps us spend more time riding attractions and enjoying all the Dole Whips and funnel cakes that our hearts desire!

    While I cannot personally add the Genie+ Service to your tickets for you, I think I can help you out of this Genie lamp and back on your way to planning your visit! In my experience, sometimes switching the way you’re accessing the My Disney Account platform solves the problem. For example, if you are having trouble completing the prompts in the My Disney Experience app, then try heading over to your My Disney Experience account at to complete the process there. If that still gives you trouble, please don’t hesitate to reach out to an Existing Tickets Cast Member at (407) 934-7639. They may be able to assist you further. 

    I hope this helps, Darwin! If you have more questions as you plan, come back by and ask me. After all, you’ve got a friend in me!

    To Infinity and Beyond, 

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Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

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