Aloha, Kristi!
Welcome to planDisney and "mahalo" (that means "thank you" in Hawaiian) for surfing by with your question. Kristi, I am unclear if you are inquiring about the
Dolphin experience at Aulani, A Disney Resort & Spa, or at
Disney's Hilton Head Island Resort. I am going to assume you are inquiring about the Aulani excursion, but if I am incorrect, write me back and I'll be happy to get you the correct answer.
Kristi, the Dolphin Encounter excursion offered through Aulani, is an opportunity to get up close and experience these beautiful animals at Sea Life Park, which is located in Waimanalo Town on O'ahu's South Shore. Observe the park's friendly dolphins, learning about their daily lives. The encounter will last about 25 to 30 minutes.
While the Holoholo Desk at Aulani can help you book this excursion, it is operated by an outside vendor. Advance booking is required, and you can do that
online through the Aulani site or by calling the Holoholo Desk. It looks like the current price is $199.99 (subject to change) per person for Guests ages 4+. I noticed that transportation is not available from Aulani, so you will need to either have a rental car or Uber to the excursion.
This is not uncommon on Oahu, as often tours and activities will only pick up in the Waikiki and Honolulu areas. In fact, when we visited last year, we had to meet our tour operator midway to enjoy
Pearl Harbor, as they did not pick up in Ko Olina. I always recommend having a rental car on Oahu for this reason. There is also so much to explore on the island that having a rental car is very helpful to be able to enjoy all there is to do on this magical island.
I would recommend
calling the Holoholo Desk for more information about this excursion or anything else you hope to book during your visit. Some sites require advanced planning and reservations, so they can help maximize the magic of your vacation.
I hope this helps you, Kristi! If you have any further questions, soar back here to see me. Here at planDisney, you are part of our 'ohana. 'Ohana means family, and that means nobody gets left behind.
A Hui Hou (that means "until we meet again" in Hawaiian,)
Keri